TTI has a commitment to quality that begins with the premier suppliers we stock and continues long after we deliver exactly the right components at the specified time. We measure this effort all the way through our processes and check it on every order; in more than 100 locations around the globe, stocking 850,000 part numbers and shipping Billions of components.
As far back as 1989, TTI addressed the challenge to improve order accuracy and on-time delivery by implementing Total Quality Management (TQM). TQM is interwoven throughout TTI’s internal operations, our component suppliers and our customers. All TTI locations have ongoing Quality Improvement Teams that systematically research and analyze monthly performance data to most effectively improve quality.
By 2004, overall quality had reached standards beyond any expectations, but the company’s ongoing efforts continue to drive results closer to six sigma. In addition to systems improvements, TTI’s culture of unsurpassed customer service has ensured that TTI’s TQM is an ongoing success.
Today, TTI has a dedicated Quality department pursuing perfection. The vice president of quality chairs the monthly TQM Forum, comprised of senior staff, which analyzes quality data by key functional areas and by component manufacturer. The Forum then establishes quality goals, launches new initiatives and reinforces quality efforts and training.
All TTI distribution centers are ISO registered, ensuring consistent quality and service levels throughout our global organization. This performance standard enables TTI to be a qualified supplier to companies around the world. TTI’s registration to ISO9001 and AS9100 Quality Management System Standards clearly demonstrate our long-term commitment and support of the aerospace and high reliability industries.
TTI has committed substantial resources to technologies that enable our employees to continually improve our record-breaking quality levels. Linked by a proprietary inventory operating system TTI facilities around the world steadily and impressively raise warehouse quality. The embedded processes in the WMS are key factors in the reduction of TTI errors to unprecedented levels - averaging below 200 issues per million parts shipped continuously for more than ten years.
TTI integrates with customers’ materials management platforms to maintain efficient production operations with reduced inventories by utilizing our automated order fulfillment process. The program triggers orders to be pulled and shipped from the massive TTI inventory to meet the optimal delivery schedule.
TTI offers value-added services that eliminate incoming inspections at the customer’s site, as well as dock-to-stock and ship-to-stock programs to reduce acquisition, handling, inventory costs and eliminate areas where quality issues can arise. From traditional bonded inventories to more complex in-plant store environments, TTI has custom supply chain management programs to reduce customer inventories and streamline the purchasing process that enable our customers to focus on more cost-intensive areas.
For more than twenty-five years, TTI has maintained a proactive system of quality process that give dedicated employees the tools and training required to reach ever greater levels of quality performance. These efforts support your local TTI branch with excellent service and 100 percent authorized products around the globe.