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Website Help 

Forgot your TTI password?

You can reset your tti.com password if you do not remember your password or are concerned about the security of your account. Learn more about password resets and common problems here.

Shopping

TTI Federal ID W-9 Information

The TTI EIN number is 20-8234316. 

Tax Information

TTI, Inc. collects sales tax on retail sales to certain locations. Additional tax policy can be found under #6 of our Terms and Conditions.

UK Tax Strategy: Download PDF

Other Help Resources

Shipping

How do I track an order?

TTI provides our customers with real-time information on orders placed into our system, whether those orders are placed online, via a sales rep, or using TTI's Electronic Data Interface (EDI) order system. If you would like to utilize TTI's Order Status system, please contact your sales representative.

Learn more about Order Status here.

Contact Your Shipping Carrier

Common Carrier Tracking Information Carrier Phone
UPS 1-800-742-5877
U.S. Postal Service 1-800-222-1811
FedEx 1-800-463-3339
DHL Express 1-800-225-5345

Other Help Resources

TTI Plus Rewards Program

What is the TTI Plus Rewards Program?

All TTI Plus members immediately have access to the TTI Price PromiseOrder History, and more upon joining the program. As members earn higher status, more perks become available including exclusive pricing, additional price breaks on bulk orders, early access to inventory, and prioritized quote requests. For a full list of TTI Plus benefits and status information, visit the TTI Plus Rewards Program page.

Other Help Resources

Privacy

Privacy protection is very important to us, and we are committed to protecting you and respecting your privacy. Learn about how we collect, use and protect your personal data.

Privacy Resources

Sales & Support Contacts

Internet Sales
Phone: 1-877-645-4884
Fax: 1-817-665-6750
sales@ttiinc.com

Branch Sales
Phone: 1-800-CALL-TTI

Corporate
Phone: 1-817-740-9000